Your data
We collect contact, technical, usage and cookie data where needed to operate the website.
Privacy policy
How SharkyWeb handles personal data.
This policy explains how SharkyWeb Ltd collects, uses, stores and protects personal data when you use this website or contact us about our services.
Protection
We use appropriate technical and organisational measures to protect personal data.
Your rights
You can contact us to exercise your privacy rights or ask questions about this policy.
1. Who We Are
SharkyWeb Ltd
Ash House, Cook Way, Bindon Road, Taunton, Somerset, TA2 6BJ
Registered in England. Company Number 8506399
Email: privacy@sharkyweb.co.uk
2. What Data We Collect
- Contact details such as name, email address and phone number.
- Technical data such as IP address, browser type and device information.
- Usage data such as pages visited and time on site, where analytics is used.
- Cookie data as explained in our Cookie Policy.
3. How We Collect Your Data
- Directly from you, for example when you submit a contact form.
- Automatically through cookies and analytics tools, where enabled.
- From public sources such as business directories where relevant.
4. Why We Process Your Data
| Purpose | Legal basis |
|---|---|
| Responding to contact requests | Consent or legitimate interest |
| Improving website performance | Consent, where required, via the cookie banner |
| Complying with legal obligations | Legal obligation |
You may withdraw consent at any time where consent is the lawful basis for processing.
5. Sharing Your Data
We do not sell your personal data. We may share data with trusted service providers, such as website hosting or analytics providers, where they support the operation of our website or services.
6. International Transfers
If any processors are based outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses where required.
7. How Long We Keep Your Data
- Contact form submissions: up to 12 months.
- Analytics data: anonymised where possible, up to 26 months.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure where applicable
- Object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with the ICO or another relevant data protection authority
To exercise your rights, contact us at privacy@sharkyweb.co.uk.
9. Cookies
We use cookies to enhance your experience and gather analytics data where enabled. You can accept or reject non-essential cookies via our banner. See our Cookie Policy for more details.
10. Security Measures
We take appropriate technical and organisational security measures to protect data against unauthorised access, misuse, loss or disclosure.
11. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
12. Contact Us
If you have any questions or concerns, contact us at privacy@sharkyweb.co.uk.